If the IRS has written to you
IRS Tax Resolution
Notices, back taxes, unfiled returns, liens, levies and wage garnishment. The letter gets read, the transcripts get pulled, and you get told what is actually possible.
Start with a case reviewGreenville, North Carolina · IRS tax resolution
Stop IRS stress. Start IRS solutions.
Michael Hayes, CPA, licensed in Virginia, resolves IRS problems for individuals and business owners: notices, back taxes, unfiled returns, liens and levies. The letter gets read properly, your transcripts get pulled, and you hear what is realistic before anything is filed.
Who is actually on your case
A CPA reads your file. Not a case manager, and not a call centre.
Resolution work is a credential problem before it is a negotiation problem. Every case here is handled by the same person, with training taken specifically for it.
- Licensed in Virginia
CPA
Licensed in Virginia
- Accelerator, IRS tax resolution
ASTPS
Accelerator, IRS tax resolution
- Certified Concierge Advisor
TaxPlanIQ
Certified Concierge Advisor
- Secure process, clients nationwide
Remote
Secure process, clients nationwide
Three ways in
Most people arrive here for one of three reasons.
The practice is deliberately narrow. It fixes IRS problems, it handles the tax rules that apply to ministers and churches, and it plans forward for owners who are tired of finding out in April. Pick the one that sounds like you.
If you are a minister or a church
ClergySmart Tax Services
Housing allowance, dual tax status, church payroll treatment and bivocational income. Rules that general tax preparation misses, worked in on purpose.
See how ClergySmart worksIf April keeps surprising you
Advanced Tax Planning
A written plan with an implementation order and a projected result, built before the year closes instead of a return prepared on decisions you can no longer change.
See what planning coversWhat actually happens
Four steps, in this order, every time.
Nobody can tell you what your case is worth on a first phone call. This is the sequence that gets to a real answer.
One
The notice gets read properly
You send the letter. We work out which notice it actually is, what deadline it starts, and what the IRS is asking for, before it turns into the next notice.
Two
Your transcripts get pulled
We pull and analyse your IRS transcripts. That is the record the IRS is working from, and until someone reads it nobody can tell you honestly what your options are.
Three
Filings are brought current
Any missing or incorrect returns are addressed first. The IRS will not settle a balance for a taxpayer who is not current, so compliance is not a formality we skip.
Four
You get the real options
Installment agreement, penalty abatement, currently not collectible, or something else entirely. You hear which of them is realistic, what it asks of you, and how long it usually runs. No pressure, no guarantees.
Start here
IRS Tax Resolution
Notices, back taxes, unfiled returns, liens and levies. We read the letter, pull your IRS transcripts, and tell you what the IRS actually has on file before anything is filed.
Where this practice is deepest
Two situations we are asked about by name.
Both of these are advisory and resolution work. Neither is ongoing bookkeeping or payroll processing, and we will say so plainly if that is what you actually need.
Home health agencies
Tax resolution for home health agencies.
Agencies carry payroll tax exposure that a retail business simply does not: heavy caregiver headcount, shifting hours, and worker classification questions that turn into employment tax notices. When an agency falls behind on 941 deposits the balance compounds quickly and the IRS treats it as trust fund money, which is the category it pursues hardest. That is resolution work, and it is the kind of case this practice is built for.
How agency payroll tax cases are handledChurches and nonprofits
A financial check-up for churches and nonprofits.
A short advisory review rather than an audit, and never an attest engagement. We look at how the church is treating its minister's compensation and housing allowance, whether staff are being paid as employees or contractors, how designated and restricted gifts are being handled, and where the board's own policies leave the organisation exposed. You get findings and a prioritised fix list in writing.
What the check-up looks atNo attest or assurance services are performed in North Carolina. A financial check-up is advisory, and it is not an audit, a review, or a compilation.
Who you are hiring
Michael Hayes, CPA.
A CPA licensed in Virginia, working from Greenville, with training taken deliberately for this work: the ASTPS Accelerator program for IRS tax resolution and the TaxPlanIQ Certified Concierge Advisor program for planning. You get CPA-led guidance rather than a sales representative, and the person who reads your transcripts is the person you spoke to.
Before you call
The questions people ask first.
We start with an IRS case review. We read the notice, pull and analyse your IRS transcripts, and work out what the IRS actually has on file for you. Until that is done, nobody can tell you honestly what your options are.
Unfiled returns are one of the most common problems we handle, and they are fixable. Compliance comes first: any missing or incorrect returns are addressed before a resolution can be put in place, because the IRS will not settle a balance for someone who is not current.
Collection action can be stopped when appropriate, and levy and garnishment prevention is part of the work. Every case is different, and what is possible depends on your filings, your balance, and where the IRS already is in its process. We tell you what is realistic rather than what you want to hear.
No. You will hear which options are realistic, what each one requires of you, and how the process usually runs, without pressure or guarantees. Penalties can be reduced when you are eligible and payment solutions can be made manageable, but any firm quoting you a settlement figure before reading your transcripts is guessing.
Michael Hayes, CPA, licensed in Virginia, with training through the ASTPS Accelerator program for IRS tax resolution and the TaxPlanIQ Certified Concierge Advisor program for planning. You get CPA-led guidance rather than a sales representative.
Ministers are treated as employees for income tax but as self-employed for Social Security, and housing allowance rules are genuinely complex. Church payroll errors are common and bivocational income adds another layer. General tax preparation often misses these issues, which is why ClergySmart exists as its own service.
No. The practice runs a secure virtual process, so clients work with us remotely across Eastern North Carolina and nationwide. The office at 2120 E Firetower Rd is available when you would rather sit down in person.
No. This practice resolves IRS problems and plans forward from there. Ongoing bookkeeping, payroll processing, and routine business tax preparation are handled by Elite Accounting & Financial Services, a separate firm that shares this office.
The letter does not get better in a drawer
Every IRS notice starts a clock. A case review stops the guessing.
You will hear which options are realistic, what each one asks of you, and how long it usually runs. No pressure and no guarantees, because penalties are reduced only when you are eligible and collection action is stopped only when it can be.