CPA-led guidance, not sales representatives
The person who reads your transcripts is the person you spoke to. There is no intake department in front of the credential.
Greenville, North Carolina
One CPA, one practice, and a narrow list of things it does well.
Hayes Tax Strategies exists to resolve IRS problems and then plan forward from there. It is led by Michael Hayes, CPA, licensed in Virginia, and it is run as a resolution-focused practice rather than a general tax office that takes the occasional case.
The practitioner
Michael Hayes, CPA.
Michael Hayes is a certified public accountant, licensed in Virginia, with extensive experience in federal tax matters and IRS representation. He built this practice around the two things clients kept needing most: getting an IRS problem properly resolved, and then not having it happen again.
The resolution work is informed by training through the American Society of Tax Problem Solvers Accelerator program, which is a resolution-specific curriculum rather than general continuing education. The planning work is delivered using structured methodologies from the TaxPlanIQ Certified Concierge Advisor program. Those two programs are the reason this practice can say what it says about process, and they are the only credentials it claims.
Clergy tax work sits alongside both. Ministers face rules that general tax preparation regularly misses, and ClergySmart exists because those rules deserve a framework rather than an annual improvisation.
Michael Hayes, CPA (Licensed in Virginia). Hayes Tax Strategies, LLC provides federal tax and IRS representation services. No attest or assurance services are performed in North Carolina.
Why this practice
Five things that are true here and are not true at a settlement mill.
A resolution-focused practice
This is not a general accounting office that also takes resolution cases. Fixing IRS problems is the core of it.
An ASTPS-trained approach
The resolution process is informed by nationally recognised frameworks, including training through the American Society of Tax Problem Solvers.
Judgment-free, professional support
Most people who call have been carrying the letter around for a while. Nobody here is going to make that worse.
A secure virtual process
Clients work with this practice remotely across Eastern North Carolina and nationwide. The Greenville office is there when you would rather sit down.
One more thing worth being clear about
This practice does not keep your books.
Ongoing bookkeeping, payroll processing and routine business tax preparation are handled by Elite Accounting and Financial Services, a separate firm that shares this office. If that is what you actually need, you will be pointed there rather than sold something adjacent from here.
What this practice does is resolve IRS problems, handle the specialty tax rules that apply to ministers and churches, and plan forward for clients who want long-term tax stability.